Re-Download Parrellel

Discussion in 'General Questions' started by AndrewC7, Oct 28, 2016.

  1. AndrewC7

    AndrewC7 Bit poster

    Messages:
    1
    My hard drive failed so I lost everything. Got a new hard drive, went to re-download parallel and had no luck. I need tech support to call me ASAP. Someone please help.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Hey, you can download Parallels Desktop (2.5 - 9.0.2) using this link
    and Parallels Desktop 12,11 and 10 from the Parallels website
    Please let us know if you have any other question, we will be glad to help.
     
  3. carlosc3

    carlosc3 Bit poster

    Messages:
    2
    May I ask...
    I have parallels 9 and because I upgraded to CApitan...it was working less and less.
    I want to download 12, but it doesn't install. Hd is quite quite full, only 65 GB free. Could that be the cause for not installing ?
    I have my virtual machines that are not working at all.
     
  4. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    453
    When you start Windows virtual machine did you get any error message? If any, please share a screenshot.
    To get a Parallels Desktop 12 trial, please click here.
     
  5. carlosc3

    carlosc3 Bit poster

    Messages:
    2
    It gave the error 15381.
    No worries now. I have downgraded my computer back to yosemite.
    I don't know how, I have managed a copy of my parallels 9. It is not easy to find.
    The Virtual Machine is working now. In one the internet works, in the other one no. Strange. I will ask in another thread. Regards.
     
  6. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    416

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