Cannot print in sage since last Parallels update.

Discussion in 'General Questions' started by PamH, Nov 3, 2016.

  1. PamH

    PamH Bit poster

    Messages:
    1
    Since my last update of Parallels, I have had problems with my sage.

    I cannot print in sage, where before it used to open the print in sage and then open in mac, it now only opens n sage then - nothing.....
    I looked at the forums and followed the advice and downloaded Bonjour for Mac in Windows, but it still does not see let alone recognise my mac printer.

    Also is sage I can no longer cut and paste, wheras this is a necessary tool for me and takes a lot longer for me to input now days.
    I rang sage and all they said was they do not support on parallels! Very helpful.

    I am using Sierra on a Macbook Pro and Windows 7.

    I am not very computer literate, so need step by step instructions if anyone can help me please?
     
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi PamH, please reinstall Parallels Tools as suggested in this article and let us know how it works.
     
  3. DanielG9

    DanielG9 Bit poster

    Messages:
    3
    I have the very same problem since this morning. Though with another program. However, all programs are affected. I am on ElCapitan and Win 10
     
  4. DanielG9

    DanielG9 Bit poster

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    Though the article above mention resolved it
     
  5. DanielG9

    DanielG9 Bit poster

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    3
    Actually it did not resolve the issues. Copy Paste works again but I can not print from any Win program
     
  6. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    300
    Hello @DanielG9,
    Could you please reinstall the printer driver and check if it works!
     

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