Parallels and Kaspersky -> activation code does not work

hello guys,

I am using Parallels Desktop 11 education edition.
Is it possible to activate Kaspersky Kaspersky Total Security Multi-Device 2016 ??

(answers in german possible)
Many thx! mel

 

Hello @MelanieK,
Parallels Desktop 11 educational license will not restrict any applications installed on the virtual machine. This means that if your program is compatible with your guest virtual machine, you should be able to install and use it. Let us know if you have any specific issue with this application and we will look into it.

 

Hello Sasti,
thx for your answer.
My Question is about Kaspersky!! Parallels is already working.
(Kaspersky Total Security Multi-Device 2016 does NOT work on parallels (your support already told me)).

So I bought "Kaspersky Internet Security 2016" education edition for Windows.
--> Does the education edition from kaspersky work on parallels ??
On Windows it works. --> but why shows me coherence no kaspersky? there is only the button to install Anti virus programm.

thanks, Mel

 

further information:
the installed kaspersky programm version is: 16.0.0.614 (d)
i work on a mac 10.11.5 with el capitan.
parallels desktop 11 for mac education edition.
and windows 10
--> is this kaspersky version compatible with parallels desktop 11 for mac education edition?

 

Hi MelanieK,
Kindly post problem report ID number reproducing the issue along with some screen shots of the error message if any.
Thanks, Dhana

 

Thank you! I've already solved my problem! thx
I restarted parallels desktop and the installed kaspersky worked! thx

 

Hi MelanieK,
Glad that you got it resolved. Feel free to reach out anytime, we will be happy to help.
Thanks,
Dhana

 

I too am trying to reinstall parallels 10 on my computer and may activation code won't work. Please help.

 

Hello GilD1,
We have responded to your query on the following thread , please check and reply.

 

Hello,

Parallels and Kaspersky -> activation code does not work

i am operating:
Parallels Desktop 12 for Mac 12.0.2 (41353)
Kaspersky Internet Security 15.0.1.378e.a.b.d.f.g
database released 31/10/2016 19:28
Operating system OS X 10.12.1

I have copied and pasted the activation key purchased 28/10/16 from parallels.
Cleverbridge support directed me here also.
The activation does not work with the following:
The validity period for applying this activation code has expired.

Please advise course of action.

Thanks
GraemeP

 

I have the same problem... I tried to get help via twitter but have no answer yet. Kaspersky customer service confirmed the code is expired and invalid. As Paralells provided the code they cannot help and they told me to contact Paralells support. Cleverbridge customer service could not help me either.

I created a new thread for this problem

 

Hi @GilD1 , Did you install Parallels Desktop 12 or Parallels Desktop 10 on your Mac? Please use this link to download Parallels Desktop 10 for Mac and activate using your license key.