Can't use activation key after clean install iMAC

Discussion in 'Installation and Configuration of Parallels Desktop' started by Erikv2, Oct 12, 2016.

  1. Erikv2

    Erikv2 Bit poster

    Messages:
    1
    Hello,

    Due to various problems with my iMAC, I erased the hard drive and reinstalled Mac OS.
    Now I want to re-install Parallels Dekstop, but for some reason the activation code doesn't work.
    What can I do to fix this problem as soon as possible?

    Thanks in advance.
     
    Last edited: Oct 12, 2016
    Aronv1 likes this.
  2. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    300
    Hello @Erikv2
    We have reset the license from our end, please go ahead and activate the license on your Mac.
     
    Aronv1 likes this.
  3. Aronv1

    Aronv1 Bit poster

    Messages:
    2
    Hello @Dinesh@Parallels

    I have the same problem. Can you please reset my license that ends with *S6W?
     
  4. Aronv1

    Aronv1 Bit poster

    Messages:
    2
    Or maybe someone else of the Parallels Support team?
     
  5. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    300
    Hello @Aronv1
    We have reset your Parallels Desktop license. Please go ahead and activate the license on your Mac.
     

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