Issue with default printer not saved in Parallels 12 with Windows 10 VM

Discussion in 'Windows Virtual Machine' started by EmmanuelO1, Oct 11, 2016.

  1. EmmanuelO1

    EmmanuelO1 Member

    Messages:
    29
    This issue has been there for a while (it was present before the upgrade from Parallels 11 to 12).
    I use a Windows 10 VM and the default printer isn't saved anymore. I only have this issue with parallels. All my other native windows installs remember the default printer after a shutdown/restart.

    Anyone would know how to solve this?

    Thanks!
     
  2. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    416
    Hi @EmmanuelO1
    Please take a snapshot of your virtual machine,Actions > Take snapshot... before you proceed with instructions below to be able to revert all the changes.
    1. Remove all the printer in Windows 10 VM. Go to control panel > Devices and Printers > Right click on the Printers & choose remove device
    2. Uncheck "Share Mac Printers with Windows 10" in virtual machine Configuration -> Hardware -> Print(Shared Printers):
    3. Restart the Windows
    4. Reinstall Parallels Tools
    5. Check "Share Mac Printers with Windows 10"
    Now, assign your desired printer as default one.
     
  3. EmmanuelO1

    EmmanuelO1 Member

    Messages:
    29
    Thanks Guna,
    I'm not sure I explained clearly, the driver remains, it's just the default that isn't always remembered. Also the default printer is only a windows printer, not a Mac printer, so I don't think what you suggested would help.
    However, I've done a test and it seems to stick now. Let's hope it stays like that! If it doesn't I'll try your suggestion.
    Thanks again for your help,
    Emmanuel
     

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