Installing PDM v9 from DMG File Fails

Discussion in 'Installation and Configuration of Parallels Desktop' started by MarkP10, Sep 29, 2016.

  1. MarkP10

    MarkP10 Bit poster

    Messages:
    2
    Hi,
    I have an existing licence for the above, but cannot install it on a new mac.
    I have downloaded the latest dmg for v9, click on it and it mounts, as expected. I then click the install icon and I am asked if I want to open the file as it has been downloaded from the internet. I click yes.
    Next I get an error message (see .png file) and the process starts all over again.
    Any help would be appreciated.
    Thanks in advance.
    Mark
     

    Attached Files:

  2. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    300
    Hello @MarkP10
    Please let us know your Mac OS version. Please use this link to download Parallels Desktop 9 and check if it works!
     
  3. MarkP10

    MarkP10 Bit poster

    Messages:
    2
    Hello Dinesh.
    I am using OS Sierra.
    I have downloaded the link you provided and tried to install the .dmg on 2 different machines. Installation failed on both occasions and I saw the same error message as before.
    Regards,
    Mark
     
  4. GustavoW1

    GustavoW1 Bit poster

    Messages:
    3
    i am having the same problem. wanna get a permanent solution
    Thanks
    #GustavoWoltmann
     
  5. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    300
    Hello @MarkP10 @GustavoW1
    Parallels Desktop 9 for Mac is not compatible with Mac OS Sierra. Please purchase Parallels Desktop 12 for Mac, which is the optimized version of Mac OS Sierra.
     

Share This Page