Hi, I have an existing licence for the above, but cannot install it on a new mac. I have downloaded the latest dmg for v9, click on it and it mounts, as expected. I then click the install icon and I am asked if I want to open the file as it has been downloaded from the internet. I click yes. Next I get an error message (see .png file) and the process starts all over again. Any help would be appreciated. Thanks in advance. Mark
Hello @MarkP10 Please let us know your Mac OS version. Please use this link to download Parallels Desktop 9 and check if it works!
Hello Dinesh. I am using OS Sierra. I have downloaded the link you provided and tried to install the .dmg on 2 different machines. Installation failed on both occasions and I saw the same error message as before. Regards, Mark
Hello @MarkP10 @GustavoW1 Parallels Desktop 9 for Mac is not compatible with Mac OS Sierra. Please purchase Parallels Desktop 12 for Mac, which is the optimized version of Mac OS Sierra.