Hello Support, I've bought a Parallels Desktop 11 Licence (Full) in August and activitated it 2016/08/27. A few days later the Version 12 was available, I thought I will get an automatic Mail with an Upgrade Key to Version 12, but I've never received the Upgrade, why not ? Kind regards, Michael
Hi @MichaelO7 I've sent you the activation key of Parallels Desktop 12 for Mac in private message. Download Parallels Desktop 12 for Mac and activate as outlined in this article