PD 12 bug: The application ...... cannot be started.

Discussion in 'Windows Virtual Machine' started by Francisco1, Aug 19, 2016.

  1. Francisco1

    Francisco1 Junior Member

    Messages:
    13
    After upgrading to PD12, an error message pops up "the application ...... cannot be started" for every program I start in coherence view. There's no such error message when I run in full screen mode. I deleted the app links under windows 10 applications folder but still has the same error message. Any solution?
     
  2. BryceW1

    BryceW1 Bit poster

    Messages:
    1
    Same bug.
    The application loads just fine though. It seems to be possibly an error in the plist or config when doing an inplace upgrade from v11 vs a clean install.
     
  3. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi Guys, please share a screenshot and check this article to collect dumps to analyse this issue.
     
  4. Francisco1

    Francisco1 Junior Member

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    13
    The dump collection thing is beyond me.
     
  5. StanislavZ

    StanislavZ Hunter

    Messages:
    109
    Sorry for the trouble. We've reproduced the problem and we're working to fix issue ASAP.
    Stay tuned for the updates.
     
  6. OliverS3

    OliverS3 Bit poster

    Messages:
    1
    That´s a mess: Apps don´t open from the Mac Side. Needed it urgently for a good work flow
    So Support hurry up with solving the problem
     
  7. Sasti@Parallels

    Sasti@Parallels Parallels Support

    Messages:
    272
    Hey @OliverS3
    Our developers are working towards fixing this issue soon.
     
  8. auros

    auros Bit poster

    Messages:
    4
    There appears to be an ongoing investigation of this issue.
    http://kb.parallels.com/en/112980

    @Sasti@Parallels - is there anything we can do to make sure our P12 VMs are configured to send error reports? I get the "application cannot be started" error (appearing on my Mac side, on my laptop's main screen) every time I start an app on the Windows VM (which I have full-screened on an external monitor). It's annoying, if there's anything I can do to help you guys diagnose and resolve the issue, I'd love to see it fixed.

    Screen Shot 2016-08-22 at 2.07.11 PM.png Screen Shot 2016-08-22 at 2.07.15 PM.png
     
  9. JasonK5

    JasonK5 Bit poster

    Messages:
    1
    Is there any ETA? Essentially Coherence has become mostly unusable because of this bug.
     
  10. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Unfortunately we haven't any ETA for a fix until one is available
     
  11. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    We will update you once the fix will be available.
     

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