Clicking any mailto link in a Mac Browser opens new Windows Outlook window

Discussion in 'Windows Virtual Machine' started by DavidL10, Aug 16, 2016.

  1. DavidL10

    DavidL10 Bit poster

    Messages:
    3
    Hi support
    I had an issue where all of a sudden, clicking on a mailto link within Chrome on my Mac would open:
    1.) Safari with the address bar with the Mailto link
    2.) a new Windows Outlook window
    Upon shutting down the newly opened Outlook Window, my Outlook crashes. It never opens a New Email window. I've checked all the VM-> Configure to ensure that Web/Email properties are correct and Email is set to open in Windows where Outlook is my default.
    I found a thread saying Reinstalling Parallels Tools would fix it. I tried it and it resolved it but now it has reappeared. The only change i have made was allocate more memory 2GB to the Windows VM.
    Please help as this decreases productivity

    Thanks
    D.
     
  2. DavidL10

    DavidL10 Bit poster

    Messages:
    3
    Please close, i followed instructions on another thread.
     
  3. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Glad to hear that you have got steps to resolve the issue. Feel free to reach out anytime.
     

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