Unable to connect any USB device to Windows/Boot Camp VM

Discussion in 'Windows Virtual Machine' started by AndreB4, Aug 9, 2016.

  1. AndreB4

    AndreB4 Bit poster

    Messages:
    6
    Since the Anniversary update and the need to recreate a new VM, I'm unable to connect any USB device to the VM, even if I set Parallels to connect every new device to the VM without asking, and also if I make fixed assignments.

    The external devices menu detects and shows the devices connected to the mac, but selecting them never does anything.
    Parallels Tools reinstalled several times, and I tried disabling USB3 support too.
     
  2. Elric

    Elric Parallels Team

    Messages:
    1,712
    Hi,
    Please try to connect some USB-device to VM and then send a problem report. Post here the number.

    Check also do you have the VirtualHere USB installed. To do this start the /Application/Utilities/Terminal.app and execute command (without quotes)
    "kextstat | grep virtualhere". Parallels has a known issue with VirtualHere (fix is in progress). I'll post instructions how to remove it if it is your case.
     
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  3. AndreB4

    AndreB4 Bit poster

    Messages:
    6
    Ha - Yep I do, used it a few days ago.
     
  4. Elric

    Elric Parallels Team

    Messages:
    1,712
    The next should help:
    execute in Terminal command "sudo rm -rf /System/Library/Extensions/vhhcd.kext" (without quotes) and reboot your Mac
     
    Last edited: Aug 10, 2016
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  5. AndreB4

    AndreB4 Bit poster

    Messages:
    6
    There we go, uninstalling the VirtualHere kext using
    Code:
    sudo /Applications/VirtualHere/VirtualHere.app/Contents/MacOS/VirtualHere -y
    did the job, thanks for the pointer!
     
  6. Dhana@Parallels

    Dhana@Parallels Parallels Support

    Messages:
    186
    Sounds great ! Feel free to reach us anytime, we will be happy to help.
     

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