The virtual machine processor was reset by the operating system

Discussion in 'Windows Virtual Machine' started by ChanceU, Jan 20, 2016.

  1. ChanceU

    ChanceU Bit poster

    Messages:
    5
    I am not sure what I did, but today I started getting the error "the virtual machine processor was reset by the operating system" every time I try to start my Boot Camp/Windows 8.1 VM. Once this starts, the VM continues to restart over and over each time displaying the same error. In an effort to try to start in safe mode, I enabled "select boot device on startup" then did not hit a key fast enough for the selection and to my surprise, Windows started normally. Thinking maybe something was fixed, I disabled "select boot device on startup", but the error came back. For now, I am leaving "select boot device on startup" enabled and waiting the additional time so Windows boots correctly.

    Any ideas how to stop this error so I can disable the boot device selection and get rid of the additional boot time?

    Thanks
     
  2. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    746
    Hi ChanceU, the issue that you have reported seems to be a known issue and our Engineering team is ready working on this. You can try deleting the virtual machine and adding the Boot Camp partition once again and check how it goes.
     
  3. ChanceU

    ChanceU Bit poster

    Messages:
    5
    Dhruba,

    Thanks for your response. So far, your suggestion seems to be working.

    Thanks,

    Chance
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    You're welcome! Feel free to reach out anytime. We are here to help. Thanks!
     
  5. ChanceU

    ChanceU Bit poster

    Messages:
    5
    You must get this fixed! I am at the point now where this happens roughly 1 out of every 2 or 3 restarts. This is getting ridiculous and the option is not to delete the VM and recreate it every other restart!

    Chance
     
  6. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    416
    Try this solution & generate a Problem Report ID as outlined in this article if the issue persists.
     

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