Problem to upgrade to Parallels 11

Discussion in 'General Questions' started by DIEGO3, Jun 24, 2016.

  1. DIEGO3

    DIEGO3 Bit poster

    Messages:
    1
    Hello, I had a license for Parallels Desktop 8 and was led (from the program) to a link to upgrade to 11.
    I paid for the upgrade for version 11, but when I tried to active the license I became aware that the license for my 8 version is not valid for the upgrade license.

    What can I do now?

    Do I suppose to I have to buy Parallels 9 now?, It is not apparent on the Parallels website where to buy it. Could you provide a link ?
    Is this going to be more expensive than if I had just bought 11 outright ? This really should have been explained more clearly in the upgrade process.
     
  2. Arunn

    Arunn Parallels Support

    Messages:
    290
    Hi DIEGO3, please check your private message.
     
  3. PLOYV

    PLOYV Bit poster

    Messages:
    1
    Hello, Parallels Admin.
    I do have the same problem, too. I had a license for Parallels Desktop 8 and already paid for the upgrade to Version 11, but it is not valid.
    What shall I do next? I am lost now, and cannot continue my works.
    Thank you in advance.
     
  4. Arunn

    Arunn Parallels Support

    Messages:
    290
    Hi PLOYV, please check your private message.
     

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