Am I being daft? Or, does anyone run Anquet OMN on parallels Mac?

Discussion in 'Installation and Configuration of Parallels Desktop' started by CharlotteH, Jun 14, 2016.

  1. CharlotteH

    CharlotteH Bit poster

    Messages:
    2
    Anquet is a UK mapping programme.
    I ran it happily on Windows 7 on Parallels for Mac 11 until this am, when it stopped.
    After a bit of trying, gave up & did the windows classic of uninstall then try to reinstall.
    When I try to reinstall it it downloads quite happily, then says "Cannot start the application. Contact the application vendor for assistance". When I click to send
    details to vendor it opens a load of web browser windows with one word each - process - cannot - access - the - file - because - it - is - being - used - by - another - process - exception - from - 0x80070020.

    Help!

    Thanks in advance
     
  2. Dhana@Parallels

    Dhana@Parallels Parallels Support

    Messages:
    186
    Hi CharlotteH,
    Please post us problem report ID number reproducing the issue along few screen shots of the error message and we will happy to investigate the issue for you.
    Thanks,
    Dhana.
     

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