Unable to save or open folders

Discussion in 'Windows Virtual Machine' started by BryanA1, Jun 9, 2016.

  1. BryanA1

    BryanA1 Bit poster

    Messages:
    2
    I guessing this is a permissions issue.
    I'm navigating to a folder where I need to save a file, I see the option to 'open' and I do. No change on the screen, but I'm given the option to 'save'. I click that and it does not save it into the folder.

    Here are my mac specs - https://www.evernote.com/l/AA0WzteeIFhKbaNoTlbSfhoPJ8yhNawfdQk
     
  2. Sasti@Parallels

    Sasti@Parallels Parallels Support

    Messages:
    272
    Hello @BryanA1
    Could you let us know if the location of the folder where you are trying to save the file is on Mac or Windows?
    If you are trying to save the file other than the local drive of Windows(C:), try reinstalling the Parallels tools, Actions->Reinstall Parallels tools.
    Let us know how it goes.
     
  3. BryanA1

    BryanA1 Bit poster

    Messages:
    2
    Reinstalling the Parallels tools solved the problem. Thank you!
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    You are welcome! Feel free to reach out anytime. We are here to help!
     

Share This Page