Overwatch not working on Parallels 10

Discussion in 'Windows Virtual Machine' started by snuffysam, May 27, 2016.

  1. snuffysam

    snuffysam Junior Member

    Messages:
    10
    I saw people were getting Overwatch working with Parallels, so I went ahead and bought it. However, there are black boxes all over the screen constantly, making the game impossible to play (see attached file).

    As I said, there are other people who got Overwatch working (https://forum.parallels.com/threads/overwatch-texture-glitches.336657/), but they seem to be running in Parallels 11, not 10. Will games like these not work in Parallels 10?

    I followed all the steps outlined on this page: http://kb.parallels.com/122485
    I am using an Early 2015 MacBook Pro with 2.9 GHz Intel Core i5 processor, 16 GB 1867 MHz DDR3 memory, and Intel Iris Graphics 6100 1536 MB graphics.

    Any suggestions?
     

    Attached Files:

  2. Sasti@Parallels

    Sasti@Parallels Parallels Support

    Messages:
    272
    Hello snuffysam,
    Try changing the screen resolution to 'Scaled' as mentioned in this article and let us know how it works.
     
  3. snuffysam

    snuffysam Junior Member

    Messages:
    10
    There is no option to change the screen resolution in the VM config. The Windows scaling was already at 100%. I'm also not currently using my Retina display- rather, I'm using an external monitor. Regardless, I'll change what I can and keep you posted.
     
    Last edited: May 27, 2016
  4. Sasti@Parallels

    Sasti@Parallels Parallels Support

    Messages:
    272
    Could you try reinstalling the Parallels Tools, Actions->Reinstall Parallels tools and see how it works.
     
  5. snuffysam

    snuffysam Junior Member

    Messages:
    10
    Having reinstalled parallels tools, the issue persists.
    The Windows scaling was already at 100%. I'm also not currently using my Retina display- rather, I'm using an external monitor. Changing the display settings in OSX also does nothing.
     
  6. snuffysam

    snuffysam Junior Member

    Messages:
    10
    This issue is still not resolved. Has anyone gotten Overwatch working with Parallels 10?
     
  7. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Please reproduce the issue and share a Report ID number along with your contact number so that we will check it for you. Thanks!
     
  8. snuffysam

    snuffysam Junior Member

    Messages:
    10
    My Report ID number is 101825901.
    Not sure what you mean by contact number. Do you mean my phone number? Regardless, feel free to message me if anything comes up. Thanks!
     
  9. snuffysam

    snuffysam Junior Member

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    10
    Any updates on the support?
     
  10. snuffysam

    snuffysam Junior Member

    Messages:
    10
    Is this even possible in Parallels 10? I don't want to upgrade to Parallels 11 if I don't need to... or worse, if doing so won't fix my issue.
     

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