Print in Parallels 11 from PhotoMaker to DNP printer (error message)

Hi,
I have a problem trouble shocking iwhen I want to print photo from" Photomaker" software to DNP pointer, AMS Software where I buy the soft, after some mails exchange with me and test, tell me to see directly with" Parallels" for this error, I can't print directly from the soft to my DNP printer I have always a error message
Thanks to help me
Fred

 

Hello Fred,
What is the error message you are getting ? could please provide us a screenshot.

 

Hi
Thanks for your answer, I have no problem with a PC with this soft to print . See the attache please
regards

 

hello do you have somme info please for my problem??
Tanks
fred

 

Hi
I have no news about my problem and AWS software witch are very gentle ask me about my problem about "Photomaker" and "Parallels"
thanks to give me a response
Fred

 

Hi,
Please try uninstalling and reinstalling Parallels Tools steps click here also make sure share Mac files sharing with Windows virtual machine is enabled click here for more information and let us know how it works.