Since Upgrading to 10.4.0 CPU utilization at 150%

Discussion in 'Windows Virtual Machine' started by BillH2, Apr 15, 2016.

  1. BillH2

    BillH2 Bit poster

    Messages:
    7
    Since upgrading to 10.4.0, my processor has gone from about 25% to 150%. Is there a way to go back 1 version?

    Thx.
     
  2. Arunn

    Arunn Parallels Support

    Messages:
    290
    Hi BillH2, Try mapping your existing Virtual Machine to an empty Virtual Machine by following this article to resolve the issue.
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Did you check the CPU usage in Windows Task manager?
    Does it also show you 150% CPU or it's OK?
     
  4. BillH2

    BillH2 Bit poster

    Messages:
    7
    Good Morning- Sorry for delay.

    Windows CPU utilization is very low. I went into time machine, pulled back the previous version and processor utilization is back down to ~10-15%. So, as a test, I went back to the update and the processor spiked back up. Just in case, I left it running (in case it needed to index) for about 3 hours. Never settled down. So, I went back to the previous and its fine.

    On my machine, there is something wrong with this version.

    My setup: MBA 2012, 256SSD, 8GB ram, 10.11.3, Windows is very bare minimum and very clear w/3GB ram devoted. Nothing fancy.

    Thanks.
     
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi BillH2,

    Reinstall Parallels power plan:
    Uninstall Parallels Tools:
    Click Start > Control Panel > Programs and Features (Add or Remove programs in Windows XP).
    Locate Parallels Tools and click Uninstall.
    Reboot virtual machine.
    Delete Parallels power plan:
    Open Power Options by clicking Start > Control Panel > System and Security > Power Options.
    Make a different plan the active plan, e.g. Power saver.
    Under Parallels plan, click Change plan settings.
    On the Change settings for the plan: Parallels page, click Delete this plan.
    When prompted, click OK.
    Restart virtual machine and install Parallels Tools and then check how it works.
     

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