An Update is available ...

Discussion in 'Installation and Configuration of Parallels Desktop' started by John_Ruzicka, Mar 7, 2016.

  1. John_Ruzicka

    John_Ruzicka Bit poster

    Messages:
    7
    Whenever I start Parallels, I get a screen that says "A new version of Parallels is now available 11.1.3-32521. You have 11.01-31277." I click "Install Update" and the box disappears, the update never starts, and Parallels won't run. If I click "Remind me Later" I can use the old version. Ive tried restarting my Mac but am still unable to get Parallels to update.

    Please advise how I can get the software to update.

    Thanks
     
  2. Specimen

    Specimen Product Expert

    Messages:
    3,236
    Sounds like a corrupt download.

    Close Parallels.
    Go to (press shift+cmd+g in Finder) ~/Library/Parallels/Downloads/ and delete all downloads inside that folder.
    Start Parallels again and try updating.
     

Share This Page