How the hell do you get any support?

Discussion in 'Installation and Configuration of Parallels Desktop' started by ChrisB12, Feb 4, 2016.

  1. ChrisB12

    ChrisB12 Bit poster

    Messages:
    2
    I have been trying for over an hour to tray and find and find a contact number to get some support but cannot find one anywhere.
    I get redirected to Facebook but nobody answers messages.
    Does this company offer any customer service whatsoever???
     
    ChrisB12, Feb 4, 2016
    #1
  2. ChrisB12

    ChrisB12 Bit poster

    Messages:
    2
    Seemingly not. FUMING!
     
    ChrisB12, Feb 4, 2016
    #2
  3. LarryW1

    LarryW1 Bit poster

    Messages:
    7
    You're not the only one frustrated about support. I upgraded to D11, ran into problems, and the website says register for support (while saying I have over 200 days of support available), and when I try to enter my D11 activation code (again), it says I'm already registered (but doesn't show D11 registration). No email, chat, or phone support. I've posted on the forums, and get no support here, either. Not a happy customer.
     
    LarryW1, Feb 4, 2016
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hello Chris, please click on this link to get Parallels phone Support. Also refer to this article to get other support option available in Parallels Support page.
     
    PaulChristopher@Parallels, Feb 4, 2016
    #4
  5. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Guys, if you have any issue with the support contacting, please let us know the detailed info about your issue and we will help to create a support request for you.
     
    Maria@Parallels, Feb 16, 2016
    #5

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