activation problem

Discussion in 'Installation and Configuration of Parallels Desktop' started by sungh, Dec 10, 2015.

  1. sungh

    sungh Bit poster

    Messages:
    1
    Hey, sir!
    I had a similar problem with parallels desktop, my laptop was formated 2 times, and now when I want to re-enter the serial(License I mean), don't allow me saying that I can't use it anymore because I used the maximum of them.

    My laptop died, and every time it died I lost my parallels.

    Please send me how to deactivate previous activation
     
  2. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    747
    Hi @sungh please check your private message and respond.
     
  3. terrys4

    terrys4 Bit poster

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    1
    hi, i would like to know how to deactivate previous activation, thanks
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hello Terry, Please check your private message and reply us.
     
  5. MilesC

    MilesC Bit poster

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    1
    I am having the same problem. Totally frustrating. I did clean install of OSX on all my machines. I don;t have one single machine running parallels yet when I try to enter my valid activation key it says I've maxed out the installations. Of course this happens when I absolutely NEED to get into Windows.
     
  6. josepha2

    josepha2 Bit poster

    Messages:
    1
    Totally frustrating is right. I have a MacBook Pro. Attempting to run Parallels. (we just purchased it today) with an activation key..

    Is one key for windows operating system 10.. and one separate key for Parallels? HELP - getting really frustrated here. HOW CAN WE CALL IN FOR SUPPORT ?
     
  7. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    747
    Hi Miles, please check your private message.
     
  8. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    747
    Hi Joseph,
    Parallels Desktop is just an application that help you to create a platform inside Mac environment to install Windows. Parallels Desktop and Windows have different activation keys. To activate Windows, you need to purchase the activation key separately.
     
  9. PaulS5

    PaulS5 Bit poster

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    2
    I am having the same problem after changing macs a few months ago. I didn't even think about deregistering the old mac before changing it - the old mac has been wiped and sold on.. I hadn't tried to use parallels since upgrading, so didn't notice until tonight - when I needed to do some work in windows.
     
  10. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hello Paul,
    Please check your private message and reply us!
     
  11. PaulS5

    PaulS5 Bit poster

    Messages:
    2
    Hi Sylvester. I have replied to you and so far heard nothing back! Is anything happening?? I have been using Parallels for many years and this is the first time I have had any issues with it.
     
  12. enigma99a

    enigma99a Bit poster

    Messages:
    2
    I'm also having this issue... Can I get a PM too so I can have mine resolved? I even used PDremove on my old mac and I'm still unable to activate.
     
  13. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hi, yes please go ahead and check your private message and reply us!
     

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