Install halted due to user account I wrongly created on web

Trying to install and got to a grey box that mentions account. I then foolishly created an account on your web site. Now the install key says it is for the wrong product. I now realise I should have let the install program grey box create account. I have tried to change email on account on web and am now locked out completely. Can you please delete the web account I created so I can finish install. Thanks

 

Hi Kim, please check your private message.