License 11 for 10

Discussion in 'General Questions' started by PP_, Jan 16, 2016.

  1. PP_

    PP_ Bit poster

    Messages:
    3
    Hi
    I need to run parallels desktop 10 and the only license I could buy was for desktop 11.
    I know find the current license won't open desktop 10 !
    I cannot upgrade my OS to mavericks.
    Is there an easy solution?

    Regards.
     
  2. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hello PP,
    With general availability of Parallels Desktop 11, we no longer sell any older versions of Parallels Desktop.
    To buy Parallels Desktop older version please contact any re-seller. ( You can get it from Apple store , Amazon, e-bay etc)
    Please refer article
     
  3. PP_

    PP_ Bit poster

    Messages:
    3
    Hi
    Thank you for the quick reply.
    The download was from your main download page yet you don't sell it!
    Parallel 11 is widely available but as stated I need to run version 10. Is it that difficult to supply me with a key as I have paid the full price ?
    And do I need to pay for it again from a re-seller!! Not good advice or customer service.... please put this right asap.
     
    GregM4 likes this.
  4. PP_

    PP_ Bit poster

    Messages:
    3
    Please refund me my money ASAP.
    Thank you.
     
    William Geck likes this.
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, could you please send the purchase information to cs(at)parallels(.)com, so we can check it for you.
     

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