Where do I find my activation key?

Discussion in 'Installation and Configuration of Parallels Desktop' started by HiroM, Jan 3, 2016.

  1. HiroM

    HiroM Bit poster

    Messages:
    2
    Just purchased a subscription because I needed to update. I have no clue where to find my activation key.

    Signed into my parallels access account - don't see the activation key anywhere? Clicked on all tabs. Where do I find this information? Emailed to get the order confirmation - still have no idea where the access key is.

    Any help would be appreciated.
     
    HiroM, Jan 3, 2016
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi, If your copy of Parallels Desktop was purchased from a Parallels reseller, the key was sent to you via email, at the email address you used when you purchased Parallels Desktop. Please check your purchase confirmation email sent by the reseller to locate the key.
     
    PaulChristopher@Parallels, Jan 4, 2016
    #2
  3. HiroM

    HiroM Bit poster

    Messages:
    2
    Hi @PaulChris@Parallels

    Thank you for the reply. Just checked once more and was still unable to locate the key. I purchased through Cleverbridge. I was given a reference number for my purchase - and I was referred to Parallels Access to get the key. Would the key be directly in the email? Or is there supposed to be a link to the key?

    Thanks again,

    Hiro
     
    HiroM, Jan 5, 2016
    #3
  4. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hello Hiro,
    Please check your private message and reply us!
     
    Sylvester@Parallels, Jan 5, 2016
    #4

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