Outlook 2010 Autoarchive not working

I am using Parallels 11.1.1 to run win7pro and outlook 2010. When I attempt to turn on autoarchiving in Outlook it is not available in the options menu. Is there a way to enable this feature?
Thanks
Dan

 

Hi Dan, AutoArchive is on by default, it can be turned off and turned back on again when required. Turn AutoArchive on and check if the issue still persisting. Also could you please let us know have configured your exchange email/personal email to use with outlook?

 

My Outlook 2010 install did not have the Autoarchive option available under options/advanced where it should have been. So I couldn't turn it on or off. I'm connected to our 2010 exchange server. I installed Outlook 2013 and the Autoarchive option was available under options/advanced and it is working. I will attempt to reinstall Outlook 2010 to see if that fixes the issue I was having there.

Thanks,
Dan

 

Hi Dan, please follow the steps suggested below in Outlook 2010,

1. Click the File tab, and then click the Options tab on the File menu.
2. Click the Advanced tab.
3. Click AutoArchive Settings.
4. Click to select the AutoArchive Every check box, and then type a number in the Days box to specify how frequently the AutoArchive process runs.
5. If you want to be notified before the items are archived, click to select the Prompt Before AutoArchive check box.
6. In the Default archive file box, type a file name for the archived items to be transferred to, or click Browse to select from a list.
7. Click OK two times.

If the issue still persisting, please contact Microsoft support for further investigation.