Parallels v11.1.1 (32312) - USB device not working in the Windows VM

Discussion in 'Installation and Configuration of Parallels Desktop' started by emilm1, Dec 21, 2015.

  1. emilm1

    emilm1 Bit poster

    Messages:
    1
    Hi,
    After the 32312 upgrade my USB device (a cycling computer) is unable to connect to the Windows VM.
    I've tried the suggestions at KB articles (http://kb.parallels.com/111725) no luck.
    My symptoms are following :
    * Windows VM is running, I connect the USB device and get the USB dialog. Choose Windows, but the device is simply not visible in Windows.
    * The USB device is available and working as expected on OSX (when the VM is shutdown).
    * Before the 32312 the USB was recognized fine.
    * Reinstalled Parallels Tools - no luck.

    Thanks in advance,
    emil
     
    emilm1, Dec 21, 2015
    #1
  2. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    746
    Hi Emil, thank you for reporting us the issue, this seems to be known issue in the latest build of Parallels Desktop 11 for Mac and our Engineers are looking into this. And this should be fixed in our future updates. Stay tuned for the update, http://kb.parallels.com/123410
     
    Dhruba@Parallels, Dec 21, 2015
    #2
  3. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello, It seems that you're on outdated build of Parallels Desktop 11, please update Parallels Desktop to the latest build 11.1.2 (32408). You can update to the latest build as suggested in this article. Latest version always available here: http://www.parallels.com/directdownload/pd11/ Please note that Parallels Tools also needs to be updated (Actions > Update Parallels Tools). Please see this article to know more about Parallels Desktop 11 for Mac updates summary.
     
    PaulChristopher@Parallels, Dec 30, 2015
    #3

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