can't enter coherence

Discussion in 'General Questions' started by josephh3, Dec 12, 2015.

  1. josephh3

    josephh3 Bit poster

    Messages:
    8
    How do I enter coherence? It's always greyed out in the menu.
     
    josephh3, Dec 12, 2015
    #1
  2. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    369
    Hello Joseph,
    Please follow this article to fix the issue.
     
    Sylvester@Parallels, Dec 12, 2015
    #2
  3. josephh3

    josephh3 Bit poster

    Messages:
    8
    go to start?-of the windows menu? I'm not sure what you are referring to?
     
    josephh3, Dec 12, 2015
    #3
  4. josephh3

    josephh3 Bit poster

    Messages:
    8
    OK> i went to device manager and WDDM was already in the list.The standard VGA graphics adaptor wasn't in the list. Now what?
     
    josephh3, Dec 12, 2015
    #4
  5. josephh3

    josephh3 Bit poster

    Messages:
    8
    i went to device manager and WDDM was already in the list.The standard VGA graphics adaptor wasn't in the list.
    Any other suggestions?
     
    josephh3, Dec 13, 2015
    #5
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi Joseph, please create a Problem Report for the virtual machine as described here http://kb.parallels.com/en/9058 and provide us with the Problem Report ID.
     
    PaulChristopher@Parallels, Dec 13, 2015
    #6
  7. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Please submit a Problem Report ID http://kb.parallels.com/9058 and provide us the ID number here for further investigation.
     
    PaulChristopher@Parallels, Dec 19, 2015
    #7

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