I was prompted to install a new update. I updated to the latest version. After i restarted my windows it came a window saying that it was needed to install Parallels Tools. After it finished i clicked reboot for the changes to take effect. Unfortunately when i reboot my Windows 7 i get a blue screen after the windows bar loads maybe 5 times and a memory dump after. After that i can only solve the problem by doing a restore. After restoring, i get that same window to install Parallels Tools, but i close it before making any changes and leaving the operating system with that blue screen on startup. Additional information: Host: Parallels Version 11.1.0 (32202) OS X Version - 10.11.1 El capitan Hardware - Macbook Pro Retina, Late 2012 Guest: Windows 7 Doing a search i already saw some more users with the same problem and i leave the thread here: https://forum.parallels.com/threads/blue-screen-after-update-to-parallels-11-1-0.330430/
Hi Alex, could you please provide the information to investigate the issue faster: 1. What is the origin of your Windows 7 vm? Is it migrated one or Bootcamp based or upgraded from older version? 2. Do you have installed Acronis back up in Windows vm? please create a Problem Report for the virtual machine as described here http://kb.parallels.com/en/9058 and provide us with the Problem Report ID.
I have had a similar thing occur. Submitted in Problem Report ID 80960187 This is happening on a Windows 7 Bootcamp install, not migrated and not upgraded. Not running Acronis backup. Running OS X El Capitan 10.11.1 on a MacBook Pro (Retina, Mid 2012)
My windows 7 is from a bootcamp install. No migration or upgrade done. I have not installed Acronis back up. My record ID is 80983132 Will wait for your solution.
I just got Parallel desktop 11 and trying to get window 7 on it for the past 2 days . It keep saying this..
Hi, please refer to this article to fix BSOD issue in Windows 7 virtual machine on Parallels Desktop 11.1.2 (32408)
That was not helpful as i have not used it before as the link you gave me is for when Parallel Desktop 11 crashes after it as been update. Please i just downloaded it on my new laptop with OS X Yosemite and it won't just load the window 7. Please help
Hi, you may try to open virtual machine's configuration window > Hardware tab > CPU & Memory > expand Advanced Settings > uncheck Enable nested virtualization and check how it works. Thanks!
Hello, please be informed that Parallels Desktop 11 Update 1 Hotfix 3 (11.1.3-32521) was released and the issue has been addressed. You can update to the latest build as suggested in this article. Latest version always available here: http://www.parallels.com/directdownload/pd11/ Please note that Parallels Tools also needs to be updated (Actions > Update Parallels Tools) and let us know how it works. Thanks! PC
