Problem with restoring Time Machine Backup

Discussion in 'Installation and Configuration of Parallels Desktop' started by DanielG4, Nov 14, 2015.

  1. DanielG4

    DanielG4 Bit poster

    Messages:
    2
    I had a problem with my Parallels and so I restored the the .pvm from Time Machine and replaced the old one.
    But now it says: "No boot device is available, press enter to continue" when I start the machine.
    I tried to choose the .hdd file manually, but there it says "The specified hard disk image file is invalid. Do you want to save the virtual machine configuration anyway?" (maybe not exact like this, because i have the German version).
    Thank you for your support!
     
  2. Manu@Parallels

    Manu@Parallels Guest

    Messages:
    259
    Hello DanielG4,
    We need you to submit a Problem Report and provide us with its ID number. Please follow this KB article to submit Problem Report:http://kb.parallels.com/9058
    NOTE: Please submit a report while reproducing the issue and provide us with generated ID number.We will not be able to locate your Problem Report on the server without having its ID number.
     
  3. DanielG4

    DanielG4 Bit poster

    Messages:
    2
    Okay, thank you. I have send the Problem Report. The Support-Code is "99606-43765"
     
  4. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    746
    @DanielG4 could you please provide us the 8 digit Problem Report ID.
     

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