Can't resume windows

Discussion in 'General Questions' started by lssuesued, Nov 11, 2015.

  1. lssuesued

    lssuesued Bit poster

    Messages:
    3
    The disk used by the "Windows 7" virtual machine can be compressed only when it is stopped or running.
    Please resume the virtual machine or shut it down, and then try again.
    Problem id: 489

    Nothing in the help section solves the problem.
    I quit windows, quit parallels, restart parallels and try to restart windows but get the same message. I can't do anything in VM config: "To be able to change the settings on this page, resume the vm and then shut it down"

    There are no snapshots.
     
    lssuesued, Nov 11, 2015
    #1
  2. lssuesued

    lssuesued Bit poster

    Messages:
    3
    I can open and close Parallels. It is Windows 7 that I cannot resume.
     
    lssuesued, Nov 11, 2015
    #2
  3. ManojK@Parallels

    ManojK@Parallels Parallels Support

    Messages:
    308
    ManojK@Parallels, Nov 13, 2015
    #3
  4. CherylB1

    CherylB1 Bit poster

    Messages:
    1
    Hi ManjoK
    I have tried what you suggested and still get the same error msg 489. I press 'resume' and nothing happens. What else can I do? Thank you for your help
     
    CherylB1, Apr 6, 2016
    #4
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello CherylB1, please go to Action (from Mac menu bar) and select Reset and then check how it works.
     
    PaulChristopher@Parallels, Apr 7, 2016
    #5
  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Also please try solution form this KB
     
    Maria@Parallels, Apr 11, 2016
    #6

Share This Page