Parallels 11 and bluetooth

Hi All,

I have been using parallels for years and have 11 computers running it at work. However we have upgraded to two new machines and the virtual machines now cannot run the bluetooth drivers on parallels 11. We have a bluetooth barcode scanner. I have tried sharing devices and I can register the scanner with the mac, but it does not work through the mac or come up in the devices list to go through to the windows.

I have tried downloading the 32 bit drivers but these are the same ones as I have currently installed and they do not work on the current hardware. It is basically a drivers problem and I need an updated version, and there are so many copies of drivers out there I do not know what to do. Can anyone help with a link or suggestion on how to fix this?

 

Hello Arnyswart,
Please follow steps suggested at http://kb.parallels.com/114686 and let us know if the issue is resolved.

 

No. It does not work. The bluetooth scanner is not compatible with the drivers that are emulated. When I link in the drivers themselves, they are a 64 bit bluetooth hardware encoded and thus do not run on the 32 bit machine.