Keyboard slowness in v11...

Discussion in 'Windows Virtual Machine' started by MihaiE, Aug 26, 2015.

  1. MihaiE

    MihaiE Member

    Messages:
    27
    Okay, upgraded to v11 immediately with high hopes and I begin to regret my decision. Since upgrading I've been plagued with extreme slowness on certain keyboard operations, one bothering me a lot being Shift+Alt+Left and Shift+Alt+Right for selection extension by word. You know, when you are in the middle of a sentence, and you press this combination in order to select something before or after, and keep it pressed until you're satisfied with the selection begin position (in case of Shift+Alt+Left, otherwise it's the end position of course). Well, it's very slow, keyboard press events remain in the buffer such that even after releasing the keyboard the selection keeps extending... A nightmare!

    It's a Parallels issue since it can be reproduced in Nodepad, on any VM (and I have quite a few). W10 or W7 or W8, the same, so it's not a W10 issue. And of course, in OSX everything works as expected, fast and fluid.

    Please Parallels come up with a solution quick, it's *that* bad.
     
  2. MihaiE

    MihaiE Member

    Messages:
    27
    As a detail, even Alt+Left and Alt+Right for navigation (in a paragraph) by word boundaries is slow, so it's not a matter of selection.

    Also, I experience strange lockups with certain operations (copying a block of text for example in a VM); the OSX wait-cursor (the colored wheel) appears over the VM and Parallels Control Center area, all input is locked to these, and it keeps staying so for minutes. And it's not all: huge problems in that VM (W8, HiDPI) with the mouse cursor, it offsets from the true cursor position i.e. the VM thinks it is at a position with a much bigger X and Y than it is in reality.

    All in all, unfortunately not a very good job guys. I have decided to downgrade to PD10, too good I made a copy of all VMs before upgrading. Worst spent 50 EUR ever.
     
  3. MihaiE

    MihaiE Member

    Messages:
    27
    This bug has not been fixed in 11.0.1-31277. Did a test 11.01.1 install just to see how does this build look and had to revert back to v10. Are you guys able to reproduce it? Or nobody from Parallels watches or is interested in this?
     
  4. MihaiE

    MihaiE Member

    Messages:
    27
    Hi guys, it's still there with 11.0.2-31348. However, I think I've made some discovery which may explain why you (presumedly) were unable to reproduce: it only happens with a specific keyboard profile configuration!
    The config is as follows:
    Screen Shot 2015-10-09 at 10.06.31.png
    The simplest way to reproduce it is in Notepad, with some text file open, press "Alt+Shift+Left" or "Alt+Shift+Right" (and keep it pressed) like you would do for selecting three or four words - you will notice the incredible slowness.
    This did not happen with PD10, so there must be something in the PD11 code.
     
  5. ManojK@Parallels

    ManojK@Parallels Parallels Support

    Messages:
    308
    Kindly reply a Problem Report ID generated as per http://kb.parallels.com/9058 so that we can reproduce and isolate the issue from our end to help you further.
     
  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Do you still have this issue? Please generate the problem report if yes.
     

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