I paid for an extended download, but it won't accept my license key!

Discussion in 'Installation and Configuration of Parallels Desktop' started by Mr Blue Sky, Aug 13, 2007.

  1. Mr Blue Sky

    Mr Blue Sky Bit poster

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    I tried to get an extended download of Parallels Desktop, and was mostly successful, except that on the order reciept it now says that it is 3.0, even though I bought 2.5. I got an upgrade to 3.0, but I have lost the email I got with it. When I try to activate it, it says that my key cannot be used with this version of Parallels Desktop. Please help! I need a new key, and I can provide proof of online purchase, if a member of the Parallels team would like it. I would really appreciate help on this.
    Thanks!

    Mr Blue Sky
     
    Mr Blue Sky, Aug 13, 2007
    #1
  2. Mr Blue Sky

    Mr Blue Sky Bit poster

    Messages:
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    The original reciept:

     
    Mr Blue Sky, Aug 13, 2007
    #2
  3. Roland.Mager@shaw.ca

    [email protected] Bit poster

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    There seem to be quite a few people now who have problems with their activation keys (me being one of them). It would be great if we could get some feedback from the Parallels team on this!

    Thanks
    Roland
     
    [email protected], Aug 13, 2007
    #3
  4. Mr Blue Sky

    Mr Blue Sky Bit poster

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    Agreed. I hope that I get a reply soon...
     
    Mr Blue Sky, Aug 13, 2007
    #4
  5. Sabrina

    Sabrina Parallels Team

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    Hello, Mr Blue Sky! Please see your PM list. Thank you.
     
    Sabrina, Aug 14, 2007
    #5
  6. Mr Blue Sky

    Mr Blue Sky Bit poster

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    Thanks Sabrina, but I sent an email to infouk(at)avanquest.com and got my free update, so it is no longer an issue, and this time I have saved my email from them. But I appreciate your help with my dilemma.

    Thanks,

    Mr Blue Sky
     
    Mr Blue Sky, Aug 14, 2007
    #6

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