Keeps going into sleep mode

Discussion in 'Installation and Configuration of Parallels Desktop' started by PeterRHawkes, May 10, 2015.

  1. PeterRHawkes

    PeterRHawkes Bit poster

    Messages:
    8
    When Windows 8.1 starts all icons show on top bar, as viewed in Coherence, and then once loaded Windows goes to sleep. Have to select Resume to get back into Windows. If I leave the computer for a few minutes it again lets Windows sleep. The Mac itself never sleeps.

    I have checked the Power Settings and even changed the preset to High Performance, where nothing sleeps, but to no effect. This behaviour occurs when connected to power or on battery.

    Ideas please?!

    Peter H
     
    PeterRHawkes, May 10, 2015
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hello Peter,
    * Pausing a virtual machine releases the resources, such as RAM and CPU, currently used by this virtual machine.
    * "Pause Windows when no applications are open" feature is designed to save your Mac resources.
    * The released resources can then be used by the host computer and its applications or by other virtual machines running on the host computer. If you select this option, the virtual machine will be automatically paused* provided that:
    • the virtual machine is running but its window is not active for more than 30 seconds
      there are no applications running in guest operating system (no icons of the guest OS applications are present in the Dock)
    To manage this feature:
    Virtual Machine Configuration -> Options -> Applications-> Untick " Pause Windows when no applications are open"
     
    PaulChristopher@Parallels, May 10, 2015
    #2
  3. PeterRHawkes

    PeterRHawkes Bit poster

    Messages:
    8
    Thanks Paul, that explains perfectly and all makes sense but this does lead to a problem when it pauses Windows at startup when OneDrive is updating.

    Peter H
     
    PeterRHawkes, May 10, 2015
    #3
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi Peter,
    You are welcome! Please submit a Problem Report ID http://kb.parallels.com/9058 and provide us the ID number here, so that we can check and assist you better on this issue.
     
    PaulChristopher@Parallels, May 17, 2015
    #4
  5. LeehH

    LeehH Bit poster

    Messages:
    2
    I have looked for this feature but can't find it - where is it?
     
    LeehH, Sep 21, 2015
    #5
  6. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    759
    Hi,
    Please go to Virtual Machine Configuration ( http://kb.parallels.com/117287 ) > Options > Applications > Un check " Pause Windows when no applications are open"
     
    Ram@Parallels, Sep 21, 2015
    #6
  7. MichalC

    MichalC Bit poster

    Messages:
    2
    Hi, I am having a similar problem after updating to Parallels 11 and OSX El Capitan - Windows 7 Pauses within 30 seconds of inactivity . I have confirmed the "Pause windows when no applications are open" is unchecked.
     
    MichalC, Oct 15, 2015
    #7
  8. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,120
    Please try to reinstall Parallels Tools and check it again.
     
    Maria@Parallels, Oct 16, 2015
    #8
  9. MichalC

    MichalC Bit poster

    Messages:
    2
    Resolved the issue perfectly - thank you.
     
    MichalC, Oct 16, 2015
    #9
  10. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Glad that your issue has been resolved successfully. Feel free to reach us anytime. We're here to help you.
     
    PaulChristopher@Parallels, Oct 16, 2015
    #10
  11. Haraldv1

    Haraldv1 Bit poster

    Messages:
    2
    At my Windows VM it happens at least once a weak that the option "Pause windows when possible" is checked automatically again .. not good ..

    Also - where is the option to deactivate pausing a VM Ware like a Mac OS X Sierra. There is no such option and so automatic tasks that need to run in the VM are always terminated because of that pausing...

    It seems that pausing option only exists for a Windows VM... when is it coming for other OS?!!

    Parallels 12.x

    Thanks, BR,
    Harry
     
    Haraldv1, Jan 4, 2017
    #11

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