Installing Windows Insider Preview over Windows 10 Pro (licensed)

Discussion in 'Installation and Configuration of Parallels Desktop' started by ValterV, Sep 20, 2015.

  1. ValterV

    ValterV Bit poster

    Messages:
    3
    Dear All,
    I need your help! The question is: I've Parallels Desktop 11 after 10, 9.. and so on (I'm Parallels user since 6 version). Well, coming to the question, I've installed a Windows 7 (licensed) as virtual; and I've upgrade it in Windows 10 Pro; every things working fine. After that I've tried to install over that, the Insider version (build 10532).. Every things ok. Now I'm going to upgrade to build 10547 over previous 10532. Initially it's going well, but at the end to the installation (76%), it's going to block and appears the message in blue screen "Unable... PRL_TIME.sys"; and it's going to return to the previous build.. What's happen? Why the 10532 build anythings ok and the 10547 build was going to freeze.. It's Parallels problem? Thank you every one to answer..
     
  2. Manu@Parallels

    Manu@Parallels Guest

    Messages:
    259
    Hello ValterV,
    In order to investigate the issue further, we need you to submit a Problem Report and provide us with its ID number. Please follow this KB article to submit Problem Report:http://kb.parallels.com/9058
    NOTE: Please submit a report while reproducing the issue and provide us with generated ID number in your reply on this email. We will not be able to locate your Problem Report on the server without having its ID number.
     
  3. ValterV

    ValterV Bit poster

    Messages:
    3
    OK I'll provide for it..
     
  4. ValterV

    ValterV Bit poster

    Messages:
    3
    I've done as you suggest. Support code is 34797-78839. I've send 4 ID numbers: 75339281, 75341214, 75343709 and 75344223
    Thank you for your help
     

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