Still displays Windows 8.1 when using Windows 10

Discussion in 'General Questions' started by LarryMcJ, Jul 30, 2015.

  1. LarryMcJ

    LarryMcJ Member

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    I upgraded to the release version of Windows 10 today but when it's running, Parallels still displays it as Windows 8.1, both in the menu bar as with the following screenshot, and in several other places - http://take.ms/i2ZW6 - I am using the latest version of Parallels 10.
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

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    8,121
    Best Answer
    Hi @LarryMcJ
    Parallels Desktop saved the first name of your VM and didn't change it.
    It happens because you change the OS, not the "body" of VM, like when you purchase HP laptop and upgrade the OS inside it your laptop will still named HP.

    But you may change it by yourself using steps below:
    1. Shut your VM down
    2. Right click on your VM -> choose Configuration -> General -> and change VM name
     
  3. LarryMcJ

    LarryMcJ Member

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    Thanks, Marie. I actually figured that out later, but I appreciate your answer. Now, if I can only get my other (more important) question answered as to why Coherence is greyed out in Windows 10 and everything is not nearly as clear (sort of fuzzy looking) compared to Windows 8.1. Here's a screenshot that puts it into perspective...something just isn't right - http://take.ms/V9zar

     
  4. Maria@Parallels

    Maria@Parallels Problem solver

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    @LarryMcJ did you try to reinstall Parallels Tools?
     
  5. LarryMcJ

    LarryMcJ Member

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    No. Should I? If so, where do I find instructions for that. Thanks again.
     
  6. LarryMcJ

    LarryMcJ Member

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    22
  7. LarryMcJ

    LarryMcJ Member

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    Maria, Parallels Tools installed just fine, but when in Coherence mode Windows 10 interface is very small, see this screenshot - http://take.ms/Uw5HY
     
  8. Maria@Parallels

    Maria@Parallels Problem solver

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    @LarryMcJ you mean small start menu?
    DO you have the same issue with some Windows applications?
     
  9. LarryMcJ

    LarryMcJ Member

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    Not at all. When I had Windows 8.1 installed in Parallels it worked perfectly...all applications. And the Windows 8.1 Metro UI was the full size of my 27" iMac display...and it was crystal clear. All the problems began with Windows 10. I even installed the Windows 10 VM twice...same thing both times.
     
  10. Maria@Parallels

    Maria@Parallels Problem solver

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  11. LarryMcJ

    LarryMcJ Member

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    That's not the problem. The problem is with the Windows 8.1 VM Coherence mode filled the entire screen. With Windows 10 it's the small window in the screenshot I posted earlier. Also, this article refers to QuickBooks, which I don't have installed.
     
  12. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    476
    Hi Larry,
    Thank you for reporting the issue, Our developers are already aware of this issue and they are working on this. Please subscribe to our newsletters for the update. Refer, http://kb.parallels.com/117011
     

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