Licence doesn't works after installing a new mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by MetropoleA, Jul 22, 2015.

  1. MetropoleA

    MetropoleA Bit poster

    Messages:
    2
    Hi

    I bought a new Macbook and unfortunately the licence I'm writing doesn't works. I already have deinstalled Parallels Desktop on the old Macbook as suggested in your instructions. How can I do now to reactive the Parallels Desktop on my new Macbook ? Thanks.

    Regards
    Nicolas
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Hi Nicolas, do you have any error message after entering the license key?
     
  3. MetropoleA

    MetropoleA Bit poster

    Messages:
    2
    Hi Maria
    I send the message to you with the licence number. It's written that the licence is for an Enterprise Edition and the installed version is Business ? How is it possible because I made a transfer of actual applications. Thank you. Is the licence I use really for Enterprise Edition ?

    Thank you.
    Regards
    Nicolas
     

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  4. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    476
    Hi Nicolas,
    Please check your Private message.
     

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