Unable to start WP Emulator because hypervisor isn't running

Discussion in 'Windows Virtual Machine' started by Dan_Friedman, Nov 10, 2014.

  1. Dan_Friedman

    Dan_Friedman Bit poster

    Messages:
    2
    I'm trying to set up my new MacBook so I can develop mobile apps for WP, but I get the following error:

    [Window Title]
    Windows Phone Emulator

    [Main Instruction]
    Unable to start the Windows Phone Emulator

    [Content]
    Windows Phone Emulator is unable to start because the hypervisor is not running. The likely cause is that hardware-assisted virtualization is not enabled.

    Check your computer's BIOS to ensure that hardware-assisted virtualization and hardware-assisted data execution protection features are enabled.
    More information

    The closest KB article I could find is http://kb.parallels.com/en/115211. Not the same error message, but it gave me some things to check.
    4 CPUs, plenty of RAM and nested virtualization Screen Shot 2014-11-10 at 4.54.57 PM.png Hypervisor enabled Screen Shot 2014-11-10 at 4.55.18 PM.png
    I'm using Parallels Desktop 10 (Trial) and Win10 Technical Preview. I don't have an extra license to test Win8.1, but can get one if we can narrow down that that is the issue.
     

    Attached Files:

  2. ChaseC

    ChaseC Bit poster

    Messages:
    1
    I had this problem and fixed it by turning on Control Panel / Programs and Features / Turn Windows features on or off / Hyper-V / Hyper-V Platform
     
  3. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    476
    Hi ChaseC,
    Thanks for sharing it! Glad that your issue is resolved, feel free to reach us anytime, we're here to help you.
     
  4. DavidY2

    DavidY2 Bit poster

    Messages:
    1
    Hi there,

    I am experiencing the same issue.
    "I had this problem and fixed it by turning on Control Panel / Programs and Features / Turn Windows features on or off / Hyper-V / Hyper-V Platform" - did not resolve my issue.
    I have also enabled nested virtualization under configruation

    Details:
    - Running Parallels Desktop 11 (Trial)
    - Running windows 10 Pro
    - Visual Studio 2015 enterprise
    - Running from boot camp drive (using parallels)

    Any suggestions?
     
  5. RuslanK1

    RuslanK1 Bit poster

    Messages:
    1
    Hi,
    I was experiencing the same on Win10 Pro and Parallels 11 Pro (Trial)
    What helped:
    1 start with windows directly, not emulation
    2 disable hyper-V (), restart directly again
    3 enable hyper-V, restart directly again
    4 check hyper-V - working
    5 restart in Mac OS, start windows in Parallels
    hyper-V is working
     

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