Anyone have any idea why this happens? Please help.

Discussion in 'General Questions' started by Animationsv, Apr 12, 2015.

  1. Animationsv

    Animationsv Bit poster

    Messages:
    2
    I was using windows 10 on my mac earlier and decided to go into active directory repair using msconfig. it asked me to restart so i did. But when it turned back on, all it shows is a grey screen with the option of restarting and shutting down. I cant log in at all. Screen Shot 2015-04-12 at 10.03.08 PM.png
     
  2. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    476
    Hello Animationsv,
    To resolve this issue, please follow the steps given below :
    1. Start Parallels Desktop application and start Windows virtual machine in Safe Mode by pressing F8 key before the BIOS screen appears ( http://kb.parallels.com/118732 )
    2. Go to Device Manager by inserting devmgmt.msc in the search bar of the Start menu. Uninstall Parallels Display Adapter without restarting Windows OS.

    3. Remove all other devices that have ! or ? sign in Device Manager without restarting Windows OS.

    4. Restart the virtual machine in a normal mode.
     
  3. Animationsv

    Animationsv Bit poster

    Messages:
    2
    I already uninstalled it. Got real frustrated. Thanks though.
     

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