My windows 7 updated today on my virtual machine and now Windows doesn't recognize my login password. I've tried some of the fixes mentioned here http://kb.parallels.com/en/114193 but I'm getting the following error: Unable to open new session in this virtual machine. Make sure the latest version of Parallels Tools I've tried this http://kb.sp.parallels.com/en/124079 but maybe I'm not doing things correctly as I could use some help walking through getting the getting Parallels tools updated. Can someone please help? I need the VM for my company Quickbooks and I'm trying to finalize the books for my accountant for my tax return. I'm dead in the water right now.
Hi Gary, Please submit a Problem Report http://kb.parallels.com/9058 and provide us the ID number here, so that we can check & assist you better.
