Upgrade PD7 to PD9 : Activation problem with the code

Discussion in 'Installation and Configuration of Parallels Desktop' started by DLee1, Dec 1, 2014.

  1. DLee1

    DLee1 Bit poster

    Messages:
    1
    Hello. I have an activation code for PD7 and want to install PD9. I recently installed the Yosemite OSX onto my MacBook Pro. While I have managed to successfully install PD9 onto my machine, I'm running into trouble with my PD7 activation code. According to the relevant documentation, I should be able to use my PD7 code, but I'm running into this error message:

    "This key cannot be used with Parallel Desktop Build 9.0.24251. For details, please click here (http://kb.parallels.com/en/111769/).

    Any ideas/suggestions? Thank you.
     
    DLee1, Dec 1, 2014
    #1
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    377
    Hi DLee1,
    Please check your private message.
     
    Maheesh@Parallels, Dec 3, 2014
    #2

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