Build 9.0.24237 update - lost printers

Discussion in 'Windows Virtual Machine' started by HallStevenson, Jul 10, 2014.

  1. HallStevenson

    HallStevenson Junior Member

    Messages:
    11
    I had a prompt to update my Parallels installation this morning, so I let it do the update. Afterwards, Windows 8.1 doesn't "see" any printers (in Control Panel, they're all grayed-out). On the OS X side, the printer works fine. The printer was connected wirelessly and is now plugged in via USB - still no change. When I first attached it via USB, I got the pop-up asking which "OS" to connect it to. I even told it connect to Windows but it didn't help (I found it when I do this, it's not available to OS X vs vis-versa where Win8.1 will see my OS X printers fine (normally)). I fixed that by un-checking it from the Devices menu. I do have "Add all Mac printers" and "Synchronize default printer" checked. Un-checking and re-checking them didn't fix it either.

    I have restarted Windows and restarted Parallels. I haven't restarted OS X but it's my next step....
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    760
  3. HallStevenson

    HallStevenson Junior Member

    Messages:
    11
    Restarting OS X took care of it
     

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