Updated to latest PD9 build and Windows networking is not working anymore

Running Mavericks on the host machine. Networking is fine in Mac OS (both wired and WiFi).

Shared Networking was working fine up until that point.

Have tried every fix in KB 8978. Have tried Shared and Bridged networking, have tried manually assigning the IP address in the Parallels Shared Ethernet Adapter (from the Mac Network System Prefs screen). Have tried deleting the network adapter in Windows and letting Windows discover and reinstall.

If I call "ipconfig /all" in the command prompt on Win 7 I get "RPC server is unavailable".

Any other ideas? I'm about to reinstall Parallels and I really don't want to do that if there's a simple fix that I have missed.

 

Hi Ken Rudman,

Please follow the steps as suggested below ;

1. Shut down virtual machine.
2. Open virtual machine Configuration (http://kb.parallels.com/117287)
3. Go to Hardware > Select Network 1 and remove it by clicking the "-" in the below left corner.
4. Add the Network 1 again by clicking "+"
5. Go to Hardware > Network 1 > NIC type > choose "Realtek ...".
6. Start virtual machine and Install Parallels Tools: in Parallels Desktop menu bar go to Virtual Machine > Install Parallels Tools.

 

Tried this. Still no connectivity. Adapter status is stuck on "Identifying Network" as it was with the previous Intel NIC.

Have tried with Shared Network and also Bridged (selected the Parallels Network Connector from the list). Any other ideas?

Should the Parallels Shared Adapter (on the Mac OS side) be set to get its address manually or automatically? It is set to Manual right now and has IP address and Gateway prefilled in.

 

Hello Ken,

Please try to uninstall Parallels Tools and reinstall it again manually by following the steps as suggested at http://kb.parallels.com/4841

If the issue still persists, please generate a Problem Report ID by (http://kb.parallels.com/9058) and reply us with the report ID so that it will be easier for

us to investigate on this issue.