forgotten username ?

Discussion in 'General Questions' started by plonivel, May 8, 2014.

  1. plonivel

    plonivel Bit poster

    Messages:
    1
    can't upgrade parallels apparently because username and typed password don't fit
     
    plonivel, May 8, 2014
    #1
  2. Specimen

    Specimen Product Expert

    Messages:
    3,236
    You don't know username and password of an administrative account of your OS X install? Because that's what's asking, sorry, nothing Parallels can do to help you with that.
     
    Specimen, May 8, 2014
    #2
  3. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    377
    Hi plonivel,

    If you have forgotten your Parallels Account password, please follow the instructions as suggested at http://kb.parallels.com/116181

    to reset your Parallels account and then try to upgrade your Parallels Desktop and check if that works..!!!
     
    Last edited: May 22, 2014
    Maheesh@Parallels, May 22, 2014
    #3

Share This Page