Show and hide Parallels Desktop not working when shortcut set to F13 to F19

The "Show and hide Parallels Desktop" function not working when I set the shortcut to F13 to F19.
If I set shortcut to F1 to F12, everything works ok.
Is there any way to use F13 to F19 as shortcut key for "Show and hide Parallels Desktop" ?

 

Hello SplasH,

Please generate a Problem Report ID as suggested at http://kb.parallels.com/9058 and reply us back in the forum post with the

Problem Report ID number and also with the model of your Mac keyboard so that it would easier for us to investigate on this issue.

 

The Problem Report ID is 43471249
And my Mac keyboard model is A1243

 

Hello SplasH,

Thank you providing us with the problem Report ID.

Please check your private message.