Can't update Parallels Desktop 9.

Discussion in 'General Questions' started by Linnarsson, May 3, 2014.

  1. Linnarsson

    Linnarsson Bit poster

    Messages:
    2
    Hi. When I click to update Parallels, nothing is happening.

    What should I do?

    Kind regards
    Johan
     
  2. J McKeown

    J McKeown Bit poster

    Messages:
    4
    I believe I'm seeing the same issue.
    Parallels Desktop Update offers an update to 9.0.24229.991745 from 9.0.24172.951362 on my up-to-date Mavericks MBP

    I click "Install Update." The dialog goes away. it looks like something is restarting, because I get the black "Parallels Desktop" lozenge with a spinner. Then THAT goes away too. Nothing else happens. On restarting Parallels the Parallels Desktop Update dialog comes back and the cycle repeats.

    Same result if I click "Remind Me Later" then manually check for updates.
     
  3. Linnarsson

    Linnarsson Bit poster

    Messages:
    2
    Exactly the same... Annoying. Tried to contact support but there seems to be an limited time of allowed support (buy to get help). I thought you should get som sort of customer support but no... Hopefully we can get help from here. I'm not a happy customer at the moment.
     
  4. Specimen

    Specimen Product Expert

    Messages:
    3,236
    Just download the latest build from Parallels site manually and install it. Links in my signature if you can't find it.
     

Share This Page