Outlook 2013 screen redraw

Discussion in 'Windows Virtual Machine' started by sdgsdz, Mar 11, 2014.

  1. sdgsdz

    sdgsdz Bit poster

    Messages:
    1
    When restoring Outlook 2013 from being minimized in systray, the screen often does not redraw properly. The underlying windows will show through parts of it. I have disabled hardware acceleration in Outlook and disabled add-ins, but neither has helped. Some reports online have suggested this is a graphics driver issue, but since this is Parallels, I can't try a different driver.

    Anyone else?

    PD 9.0.23140.935944 (latest)
    Mac Mini mid-2011
    Win 8.1 x64 + latest patches
    Office 2013 + latest patches
    256MB VRAM + DX10
    Windowed VM (not coherence) + "Windows 7 Look"
     
    sdgsdz, Mar 11, 2014
    #1
  2. FMastr

    FMastr Bit poster

    Messages:
    3
    I'm having a number of issues with Outlook 2013 - screen redraws as you note and issues running in Coherence mode ...... in coherence I'll constantly get the 'busy' indicator when the screen needs to refresh - it either takes a while or I can exit coherence to regain control of Outlook .......
     
    FMastr, Mar 29, 2014
    #2
  3. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    476
    Hi Sdgdz,

    Please update latest build version of Parallels Desktop, Follow the instructions given at http://kb.parallels.com/111603

    Thanks,

    Manoj D
     
    Manoj@Parallels, Mar 30, 2014
    #3
  4. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    476
    Hi FMastr,

    Please (Re)install Parallels Tools as suggested at http://kb.parallels.com/4841

    Thanks,

    Manoj D
     
    Manoj@Parallels, Mar 30, 2014
    #4

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