Parallels Update 9.0.24217 failure...

Discussion in 'Installation and Configuration of Parallels Desktop' started by WakkoWarner, Mar 27, 2014.

  1. WakkoWarner

    WakkoWarner Junior Member

    Messages:
    15
    I just let the program install the 9.0.24217 update. Now Parallels will not run. It opens and then I just get a pinwheel forever - the program never opens fully. I moved all of the plist files, but nothing changed. Where do I go from here?? Failing updates do not make for happy customers.
     
  2. WakkoWarner

    WakkoWarner Junior Member

    Messages:
    15
    Am I the only one having this problem?? I need this program running. I do not have time for problems like this.
     
  3. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    553
    Hi WakkoWarner,

    - Please uninstall Parallels Desktop as suggested at http://kb.parallels.com/116992
    - Download Parallels Desktop 9 for Mac from http://www.parallels.com/directdownload/pd9 which is the latest build and install it.

    Thanks,
    Abdul
     

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