win 7 sp1 update fails

Discussion in 'Installation and Configuration of Parallels Desktop' started by belgiantaff, Mar 2, 2014.

  1. belgiantaff

    belgiantaff Bit poster

    Messages:
    1
    I've tried several times to update sp1 on my win 7 installation (parallels 9, on mavericks). Get error code 800FO829 but cannot find assistance on web. Any ideas, please?
     
    belgiantaff, Mar 2, 2014
    #1
  2. strells

    strells Product Expert

    Messages:
    573
    Are you just using Windows Update to do this?

    Steve
     
    strells, Mar 5, 2014
    #2
  3. Manojkumar@Parallels

    Manojkumar@Parallels Parallels Support

    Messages:
    122
    Hi belgiantaff,

    Please follow the steps to clean boot in Windows 7 as suggested at http://support.microsoft.com/kb/929135

    It is highly recommended to turn off the Antivirus and firewall on your Windows VM.

    Thanks,
    Manoj.
     
    Manojkumar@Parallels, Mar 5, 2014
    #3

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