how to get any of my files from mac

Discussion in 'Installation and Configuration of Parallels Desktop' started by karimnagati, Dec 16, 2013.

  1. karimnagati

    karimnagati Bit poster

    Messages:
    2
    since parallels is not working there's an important files on my windows i need to get it without opening mac can i?
     
  2. Looran@Parallels

    Looran@Parallels Parallels Support

    Messages:
    301
    Hi karimnagati,

    To retrieve data from your Virtual Machine on your Mac follow the steps outlined below:

    1. Locate the .pvm bundle of the Virtual Machine on your Mac HD using Spotlight > right click on the found .pvm file and choose "Show package content";

    2. Inside you will see an .hdd file -> right click on it -> open with Parallels Mounter. The virtual machine's hard drive will be mounted to your file system and should appear in Finder;

    3.1. If a new drive appeared in Finder, open it and copy folders that you need to Mac HD step-by-step (not all folders at once).

    Note: At this step some folders may fail to be copied. It means that they or their contents were corrupted. If you meet such a folder, open it and try to copy its contents the same way, step-by-step.

    3.2. If no new drives appeared in Finder, it means the virtual machine's critical part was corrupted and there is no way to retrieve data from it using Parallels utilities.

    Thanks,
    Looran
     

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