PD9 Win 8.1 Coherence external monitor alignment issue

Discussion in 'Windows Virtual Machine' started by Duncan Whitcombe, Feb 23, 2014.

  1. Duncan Whitcombe

    Duncan Whitcombe Bit poster

    Messages:
    57
    Hi,

    I did a search but couldn't find anything in the threads about this.

    I have a macbook pro 2012 (i7 8 GB RAM, 256 GB SSD). If I move an excel spreadsheet or my ForEx software onto the external monitor and maximise it, the mouse click activates a bit lower than where the pointer is but only on the external monitor.

    I have tried the monitor in both orientations and tried "Scaled" instead of "best" without a change in the behaviour.

    If I run in Full screen this isn't a problem.

    When I am in coherence and see this issue, at the top of the screen below the menu bar is a thin grey shape that looks like the bottom of a window stretching most of the way across the external screen. the distance it sticks down below the menubar is similar to how far out the mouse accuracy is.

    Also if I resize the window but don't maximise, the mouse lines up.

    Strange.
     
  2. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    553
    Hi Duncan Whitcombe,

    Please disable 3D acceleration and Vertical Synchronization.

    - Go to Configure of VM ( http://kb.parallels.com/117287 ) -> Hardware -> Video
    - Disable 3D acceleration or change it to Direct X 9.
    - Uncheck "Enable Vertical Synchronization".

    Thanks,
    Abdul
     

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